Absence Management - YSM Solutions


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Absence Management

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For employers to refer a member of staff for an sickness absence management (case management) referral - as a one off or as a package

We can offer a proactive approach to absence management with a case management service. The service is for managers, HR, small and medium business owners, who are concerned about the health of one of their employees. The service is provided by Occupational Health Advisers (OHA) who are all appropriately trained and are on the NMC (Nursing and Midwifery Council) register. There are times when a referral will require to be made to an Occupational Health Physician (OHP) such as for ill health retiral and this is a service we provide through one of our partners. We also have a team of counsellors, physiotherapists and coaches with a quick appointment.

The service is provided by phone or virtual, for small and medium sized businesses. Any queries or if you would like more information, please get in touch.

Why should you access the service?
Some of the reasons why managers should refer are:-
    • the employee has had several episodes of short term absence, and following discussions with the manager has concerns
    • the employee has been off sick with stress or anxiety and depression
    • Returning to work after being off sick and the manager requires advice on a phased return and/or reasonable adjustments
    • Work related or non-work related shoulder, back, upper limb
    • Have been off for four weeks or more and no return date
    • A health issue which may be contributing to performance issues
    • A long-term health problem which is concerning the manager and considering modifications in the workplace
    • A work-related health problem or an existing health problem appearing to worsen at work

Making a referral
With our many years' experience, we have found that it is best practice to be proactive rather than reactive when there are any sickness absence issues. It is best to refer as early as possible rather than leaving it for several weeks. If you are not sure, please get in touch for a discussion at no cost to you.

Before making a referral, the line manager should ideally meet with the employee, or contact them, to discuss the reasons for the referral. However, if the employee is absent from work, the manager should discuss the referral when they are making regular contact with them.  

A management referral form should be completed by the manager answering all the questions and if there is space for any specific questions to be asked. Please complete the form above and a form will be sent to you.

Interested in finding out more, then complete the above form or give us a call for information or not sure the best way forward.

Founded in 2009, YSM Solutions is based in Glasgow and covers the UK and can cover abroad for training and consultancy.
Our aim is to build long lasting relationships with our customers delivering high quality training and services.
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